Returns & Refunds
We want every Natural Bella order to reach you in the right condition. Here's what you need to know about returns and refunds.
14-Day Refund Window
Eligible items may be returned within 14 days from the date of purchase by visiting the nearest branch.
Non-Returnable Items
Cosmetics, makeup, and personal care products are non-refundable and non-returnable.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact our customer support team immediately.
Customer Support
For any questions regarding returns or refunds, our customer support team will be happy to assist you.